jettbaji Privacy Policy — How We Handle Your Information
jettbaji collects only what is needed to run your account and process transactions through payment methods like Nagad, Upay and Bank Transfer. This policy sets out exactly what we collect, why we collect it, and what choices you have — access and eligibility depend on your local law and the eligible regions we serve.
Account data kept private
Nagad and Upay transaction records secured
Your choices are yours to control
Contact us to review or correct your data
POLICY SCOPE DETAIL
What This Policy Covers and How We Apply It
When you open a jettbaji account, we collect the registration details you provide — name, contact address and login credentials. When you fund your wallet through Nagad, Upay or Bank Transfer, the transaction reference and amount are recorded against your account. We also collect device identifiers and session data automatically when you load the site on your phone or browser, so we can keep your session active and detect unusual access patterns. We do not sell your personal data to third parties. We share information only where necessary to process a payment instruction you have initiated — for example, confirming a Nagad or Bank Transfer reference with the relevant payment channel — or where we are required to respond to a lawful request under applicable law. The scope of that obligation depends on the jurisdiction in which you are accessing this service; availability and legal obligations vary by local law and eligible region. Data we hold is kept for as long as your account is active and for a retention period after closure that is consistent with standard financial record-keeping practice. You can write to our support team at any point to ask what records we hold for your account.
Nagad
Upay
Bank Transfer
Account wallet records
Device session data
INSIDE OR OUTSIDE
Where This Policy Applies and What It Does Not Cover
Not every piece of data or every service you touch through your account falls under the same rules. The table below draws a clear line between what this policy governs directly and what sits outside its reach — so you know exactly where to go with a question.
Account Access and Login
Your login credentials, session tokens and device fingerprints are collected and managed directly by jettbaji. This policy applies in full to that data. You can request a review of your login history through the account support route.
Payment Transactions
Records of deposits and withdrawals made through Nagad, Upay or Bank Transfer are stored in your account wallet history. We hold the jettbaji-side record; the payment channel holds its own record under its own terms and privacy rules.
Site Content and Game Sessions
Game session data — rounds played, stakes, outcomes — is recorded at the account level for integrity and audit purposes. This data is covered by this policy. We do not share individual game session data with studios or providers.
Third-Party Services
Links or tools on this site that direct you to an external service operate under that service's own privacy terms, not ours. We do not control third-party data collection. Check the privacy notice of any external service you choose to use.
YOUR ACCOUNT RIGHTS
Practical Steps to Review, Correct or Question Your Data
Your account data does not sit in a black box. There are specific actions you can take if something looks wrong, if you want to know what we hold, or if you want to close your account and ask about data retention. Start by logging into your account — your registered contact details and payment method labels are visible in the account settings section. If any of those details are incorrect, you can update them directly through the settings page or raise a correction request via the support channel. For questions that go beyond what the account panel shows — such as asking for a full record of what data we hold — contact our support team directly. We will respond with what is held under your account reference. Where your request relates to a legal right under applicable local law, your eligibility to exercise that right depends on the jurisdiction from which you are accessing the service. We aim to acknowledge data questions promptly and to resolve straightforward corrections without unnecessary delay.
Review Your Records
Log into your account and open the settings section to see the personal details and payment method labels currently held against your profile.
Correct Account Details
If your registered name, contact address or linked payment method label is wrong, update it in account settings or raise a correction request through support.
Ask What We Hold
Write to our support team with your account reference and ask for a summary of personal data held. We will confirm what is stored and under which category.
Request Support on Closure
If you close your account and want to know the retention period for your data, contact support with your account reference. We will explain the standard retention window.
REACH OUR TEAM
Contact Routes for Privacy Questions
If this policy raises a question you cannot resolve through your account settings, the routes below are the ones we actually staff. Use the route that matches your question — brief account queries are handled fastest through live chat; formal data requests should come through email with your account reference included.
Live Chat
Open the chat widget from any page while logged in. Use this route for quick account queries — wrong detail on file, session history questions or a payment record you cannot locate in your wallet history.
Email Support
Send a written request to our support email address published on the Contact page. Include your account reference and describe the data question clearly. This is the appropriate route for formal correction or data-summary requests.
Account Settings Panel
For routine updates — contact details, payment method labels, notification preferences — the account settings panel is the fastest path. No support ticket needed for changes you can make directly.
HOW WE PROTECT DATA
Data Handling, Cookies, Retention and Security Practices
Here is a plain account of the four areas that matter most when you hand your information to a platform — cookies, account security, data retention and how to request a change.
Cookies and Session Tracking
We use session cookies to keep you logged in across pages and to recognise your device on return visits. You can adjust cookie preferences through your browser settings. Disabling session cookies may affect how your account loads on mobile.
Account Security Practices
Your password is stored in hashed form — we cannot read it. Access to your account data inside jettbaji is restricted to staff roles that require it for support or compliance purposes only. We do not display your full payment reference in plain text.
Data Retention Window
We hold your account data while your account is active. After closure, we retain financial records for a period consistent with standard record-keeping obligations under applicable law. You can ask our support team for the specific retention window that applies to your account.
Requesting Changes to Your Data
Straightforward corrections — contact details, payment method labels — can be made in account settings. For requests that go further, email support with your account reference. Eligibility to exercise formal data rights depends on your local law and the region from which you access the service.
COMMON POLICY QUESTIONS
Privacy Policy Questions We Hear Most Often
The answers below cover the questions that come up most in support conversations about this policy. If your question is not here, use the live chat or email routes listed in the contact section above.
What personal data does jettbaji collect when I register?
We collect the name, contact details and login credentials you enter during registration. Once you fund your account, transaction references from Nagad, Upay or Bank Transfer are added to your wallet record. Device and session data is collected automatically when you load the site.
Does jettbaji share my data with game studios or providers?
No. Game session data is held at the account level for integrity purposes. We do not pass individual account or session records to studios like Pragmatic Play or PG Soft. Payment data is shared only with the payment channel needed to process your specific instruction.
Can I see a record of all the data held against my account?
Yes. Email our support team with your account reference and ask for a data summary. We will confirm what categories of data are stored. Your eligibility to receive a formal data access response may depend on your local law and the region from which you access the service.
How do I correct a wrong detail on my account?
Log in and open account settings — you can update your contact details and payment method labels there directly. For corrections that go beyond what the settings panel allows, raise a request through live chat or email support with your account reference and the specific field you need corrected.
How long does jettbaji keep my data after I close my account?
Financial and transaction records are retained for a period consistent with standard record-keeping obligations after account closure. The exact window depends on applicable law in your region. Contact support with your account reference if you want to know the retention period that applies to your records.
Are my Nagad or Upay payment details stored on jettbaji's systems?
We store the transaction reference and amount linked to each Nagad or Upay instruction you initiate. We do not store your full mobile wallet credentials. The payment channel — Nagad or Upay — holds its own record of the transfer under its own privacy terms.
Mobile / Slots